Frequently Asked Questions
Find answers to common questions about Gemify and jewelry identification
1. What is Gemify?
Gemify is a mobile application that analyzes your jewelry photos and identifies gemstones, precious metals, and jewelry pieces using artificial intelligence technology. It provides detailed information about your jewelry's characteristics, estimated value, and gemological properties.
2. Do I need to create an account to use the app?
No, Gemify does not require users to create an account. Only your device ID is used for jewelry identification purposes.
3. How are my jewelry photos used?
Photos you upload for analysis are processed by AI and deleted immediately after the scan. Your jewelry photos are not used for any other purposes without your permission.
4. Is my personal data secure?
Your data is stored on secure servers and your privacy is protected at the highest level. Please review our Privacy Policy for more details.
5. What types of jewelry can the app identify?
Gemify can identify various types of jewelry including rings, necklaces, bracelets, earrings, watches, and loose gemstones. It can analyze diamonds, precious stones (ruby, sapphire, emerald), semi-precious stones, pearls, and precious metals like gold, silver, and platinum.
6. How accurate is the jewelry identification?
Gemify uses advanced AI technology to provide accurate jewelry identification and gemstone analysis. However, results are for educational purposes only and should not replace professional gemological appraisal for insurance or investment purposes.
7. Is the app free to use?
Basic jewelry identification features are free. Advanced features, detailed gemological reports, and value estimates may be available as in-app purchases.
8. Which devices does Gemify support?
The app works on devices with iOS and Android operating systems. A good camera is recommended for best jewelry identification results.
9. Can Gemify provide jewelry valuations?
Gemify can provide estimated value ranges based on market data, but these are for educational purposes only. For official valuations, insurance purposes, or investment decisions, consult a certified gemologist or professional appraiser.
10. How can I get support or contact you?
If you have any questions or feedback, you can reach us via the in-app support section or at [email protected]
Still have questions?
Don't hesitate to contact us for any additional information or support about jewelry identification and gemstone analysis.